TROUBLE-SHOOTING and PROBLEM REPORTS


No significant problems have been reported with NVidia, Radeon, or GeForce video cards with 4-pin or 7-pin S-Video connectors.  Our converter does not seem to work with GeForce 2ti video card.

You'll find additional information for using the converter with some GeForce video cards at: GeForce
Helpful tips for users of Radeon video cards can look here: Radeon
Nvidia users may want to check out this Web Page: NVidia

CONNECTING THE CONVERTER

Once you've connected your S-Video converter, you may need to take a couple additional steps.
 
First, make sure you have the latest drivers for your video card installed. This is particularly important for Windows XP. You can find the drivers you need at your video card vendor's Web site, or at http://windowsupdate.microsoft.com.
 
Next, use the Windows Display Control panel. Click the Settings tab, and then click the Advanced tab. There should be another tab (it varies from video card to video card) with a choice for switching output of your laptop from the internal screen to the S-Video port. Once you do that, you should see a display on your TV. It's important to do this because if you don't redirect output, you may see the video display both on your monitor and on your external TV, etc. While that sounds like a good idea, in many cases, Windows Media Player and many DVD applications won't display their output on the external TV if both displays are active at once.
 
Also make sure the cable is plugged into the yellow RCA video IN jack of your TV. Make sure the TV is switched to AV input instead of cable/antenna.
 
A very small number of video cards must be switched to 800 x 600 resolution in the Settings tab for the S-Video display to work. Most do not need this step.
 
If none of these work, give me more information on your equipment and exactly how you're hooking it up and I may have more suggestions.

Some video cards, such as the Chaintech A-GT61 GeForce 4 Ti 4600 card, are furnished with an S-Video in/out dongle. This is a two-headed cable that plugs into the S-Video port (located in the middle between the 15-pin VGA port at the top of your card, and the DVI-I port at the bottom of the card.) The dongle allows you both to output your card's S-Video output to another component, as well as to capture S-Video input on your computer. Once you've plugged the dongle that came with your card into the S-Video port, my cable plugs into the OUTPUT connector on the dongle.
 

Any additional information we receive will be posted here.

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